As the worldwide commercial center expands another branch of English learning discovered with ESL has turned out to be extremely enchanting. This is often called Voice and Accent Neutralization. The fundamental focus of voice and accent neutralization is to help foreign language speakers (whose first language is not English) to speak with a neutral accent which is accepted throughout the world. Outsourcing is the force behind this trend towards voice and accent neutralization.
As we live in an interconnected world, the global trend today is towards outsourcing. India is one of the most popular countries for outsourcing mainly because of availability of huge number of English speakers. However, many Indians speak with a regional accent influenced by their mother tongue. This is usually referred to as MTI (Mother Tongue Influx). As a part of this course we focus on phonetics to teach the learners to speak in a neutral accent. These sessions will help the participants greatly reduce their mother tongue influence.
The objectives of this program are to develop the participants’:
- Diction and enunciation
- Speaking flow and rate of speech
- Confidence level insofar as speaking English is concerned
After completing this program, the participants will be better able to….
- Communicate better with a multi-cultural audience
- Verbally communicate their thoughts and views without the fear of being misinterpreted
- Interact more effectively with international clients/stakeholders
- Speak with more confidence
- People in highly technical functions with relatively less focus on communication skills who now want to improve their verbal communication
- Call Centre Executives
- Customer care Representatives
- BPO and KPO Executives who want to move up the organizational ladder
- All employees belonging to organizations, which deal with clients from native English speaking countries
1. What is Accent?
2. Understanding, identifying and dealing with Mother Tongue Influence (MTI)
3. Pronunciation and Modulation
4. Vowel and Consonant Sounds
5. Using neutral accent
6. Inflection6. Pausing
7. Reducing the rate of speech
8. Volume and tone of speech
9. Clarity and enunciation