Negotiation is an essential part of business and personal development. It is also a vital part of creating value for the organization. Your success relies upon your own abilities as a negotiator, whether you are looking for assets for your project or team, determining a new hire’s salary, or inking a high-stakes bargain for your organization. It is inevitable that, from time-to-time, conflict and disagreement will arise as the differing needs, wants, aims, and beliefs of people are brought together. Skilled negotiators in any negotiation interaction have clear thoughts on the interest, need and expectation of individual businesses. They build trusting relationship with clients, suppliers and internal customers.


Quite often, the most arduous part of a sales cycle is not necessarily cold calling, fixing meetings, or the presentations – It is the final moments that lead up to the closing of a deal. Which is why our Negotiation Skills program tackles the art and science of negotiation from a 360-degree perspective. It examines stumbling blocks that cause negotiation to fail and what can be done about them. It is an introspective program which has a strong focus on past negotiation opportunities and what could have been done differently to optimize outcome. At the same time, it teaches you how to become a better, more effective negotiator capable of building sustainable relationships with a win-win mentality. 

Program Objectives
  • Learn best practices and processes
  • Build your negotiation skills
  • Assess your negotiation style and build flexibility in using alternative negotiation styles
  • Learn to develop and exchange creative negotiation currencies other than price
  • Understand the fundamentals of negotiation, negotiation styles and characteristics of an effective negotiator
  • Understand the role of personality and communication in negotiation
  • Improve negotiation skills and confidence to implement effective negotiation strategies for results 
Learning Outcomes
  • Improve your negotiation outcomes
  • Maximize value and minimize risk in your negotiations
  • Apply negotiation techniques and skills to reach “win-win” negotiation agreements
  • Adopt flexible communication styles 
Ideal For
  • Board members
  • C-Suite
  • Executives involved in mergers, acquisitions or joint-venture negotiations
  • Project Managers
  • Human resources managers
  • Entrepreneurs
  • Sales and procurement managers
  • Audit and compliance managers
  • Key-account managers